FAQ
Account Settings
I forgot my password, how do I log in?
Go to the sign-in pop-up box, and click on the Forgot your Password? link. From there you will be guided through the process.
How can I log in using my Facebook account?
You can sign in with Facebook using the Facebook login button on sign-in pop-up box.
How do I disconnect my Facebook account?
Log in through Facebook, then go to your account settings to disconnect from Facebook and set a password on your account page.
Do you recommend connecting with Facebook?
Yes! It’s an easy way for anyone to log in. If you’re a creator, it’s a great way to let contributors know a little bit more about you. It’s an easy way to show contributors you’re a real person. Remember to adjust the privacy settings of your Facebook account to better control what new visitors see.
Who is Earth Ways?
Earth Ways is a permaculture business, run by Ludwig Appeltans.
How can I contact the manager of the website?
You can email us here
Are contributions tax-deductible?
Most contributions are not tax-deductible.
If you have a question about a reward, shipping address or need to provide additional information for your contribution, contact the campaign creator here.
Can I cancel my account?
You can cancel your account in your dashboard. Click on the word ‘Dashboard’ on top of the website. Contact us for help to cancel your account,
Contributions
How to Contribute
To make a contribution, you must first create an account with us. This is as simple as signing in with Facebook or Google.
At this time you can only contribute using paypal or using plastic cards.
If you want to avoid paypal fees for a larger donation, you can organise a bank transfer. We’d be really happy to share our bank details with you.
You may contribute to any live campaign by clicking on the “Contribute Now” button. You’ll be able to enter how much you want to contribute, claim your reward, and pay using Paypal or cards.
All transactions take place in £.
Your Information is Secure
We’re committed to your safety and security. We have safeguards in place to secure the information we collect online, prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information. No bank or paypal or card details are held by us.
Our privacy policy is here.
How Do Refunds Work
When you contribute to a project, the money is immediately debited from your paypal account and passed onto the project owners. If you pledged, the campaign does not reach its goal, the money is not collected. Any refunds are to the discretion of the campaign owners.
How to Contribute Anonymously
You can use an anonymous email address, or you can create a new one. In paypal you can link that new email address to your paypal account and use that to send money. Please note that the campaign creator will be given that e-mail address to be able to send you updates and contact you about rewards.
How to Edit Your Name
You can adjust the name that shows up on the campaign page for your contribution. Just log in to your account, then click on your name in the upper right hand corner. Select My Profile from the drop down menu, and continue from there.
Was My Contribution Successful?
We will send you a confirmation email if your contribution is successful. You can also keep track of any successful contributions made by checking your account’s profile page for a complete list.
Where is My Reward?
You can ask us here
Can I Upgrade My Reward?
You can ask us here